Customer Service Admin Office Assistant
Hometown Insurance Agency of LI Inc Hometown Insurance Agency of LI Inc Bohemia, NY Bohemia, NY Full-time Full-time $18 - $22 an hour $18 - $22 an hour Are you looking for long-term successful career with a company that cares? Hometown Insurance Agency of LI Inc.
, is a regional independent insurance agency known for our professionalism and a pleasant work environment.
Your office support role will be essential in demonstrating our commitment to client service & satisfaction.
Come grow with us!
Responsibilities:
Support Front Desk Reception:
meet, greet and process calls, texts, faxes and emails Interact with clients and partners via phone, internet, and face-to-face in a professional manner Assist with data entry and review of client documentation Meet customer needs and exceed expectations, upholding agency's strong reputation for superior service Continually expand knowledge of process and our customer focused business model in order to accurately address client concerns Collect and confirm accuracy of customer information Provide copies of declaration pages / ID card and other documents to customers Log all interactions timely and as per company procedures Provide support and back up for sales and service team and agency as needed:
phone answering and triaging, fax/text/document/mail processing or scanning Process billing payments on carrier websites, respond to general billing inquiries, and document same accurately Proactively seek solutions to problems, notifying Management when concerns arise Skills Required:
Preference of a minimum of one (1) year experience in customer service, an insurance background a plus Strong attention to detail and accuracy Ability to prioritize workflow properly addressing urgent items appropriately Excellent customer orientation and the ability to navigate customer expectations Advanced Tech skills - familiar with Microsoft Office:
Outlook, Excel Word Enthusiastic, cooperative team player, adaptable to new or changing circumstances while maintaining a professional demeanor We are interested in meeting youConsider joining our Team! Send resume to be considered for the position.
Hourly pay is commensurate with experience Equal opportunity employer.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
35 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Application Question(s):
Please provide a few sentences explaining why this position interests you.
Ability to Relocate:
Bohemia, NY 11716:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
, is a regional independent insurance agency known for our professionalism and a pleasant work environment.
Your office support role will be essential in demonstrating our commitment to client service & satisfaction.
Come grow with us!
Responsibilities:
Support Front Desk Reception:
meet, greet and process calls, texts, faxes and emails Interact with clients and partners via phone, internet, and face-to-face in a professional manner Assist with data entry and review of client documentation Meet customer needs and exceed expectations, upholding agency's strong reputation for superior service Continually expand knowledge of process and our customer focused business model in order to accurately address client concerns Collect and confirm accuracy of customer information Provide copies of declaration pages / ID card and other documents to customers Log all interactions timely and as per company procedures Provide support and back up for sales and service team and agency as needed:
phone answering and triaging, fax/text/document/mail processing or scanning Process billing payments on carrier websites, respond to general billing inquiries, and document same accurately Proactively seek solutions to problems, notifying Management when concerns arise Skills Required:
Preference of a minimum of one (1) year experience in customer service, an insurance background a plus Strong attention to detail and accuracy Ability to prioritize workflow properly addressing urgent items appropriately Excellent customer orientation and the ability to navigate customer expectations Advanced Tech skills - familiar with Microsoft Office:
Outlook, Excel Word Enthusiastic, cooperative team player, adaptable to new or changing circumstances while maintaining a professional demeanor We are interested in meeting youConsider joining our Team! Send resume to be considered for the position.
Hourly pay is commensurate with experience Equal opportunity employer.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
35 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Application Question(s):
Please provide a few sentences explaining why this position interests you.
Ability to Relocate:
Bohemia, NY 11716:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
