Help Desk Technician
3.
1 Bohemia, NY Bohemia, NY Full-time Full-time $24 - $27 an hour $24 - $27 an hour 13 days ago 13 days ago 13 days ago Essence of the role (Role's Purpose):
The candidate should be a self-starter who possesses strong attention to detail, enjoys multi-tasking, and can meet deadlines while working under pressure.
The ideal candidate can work independently and as part of a team and not be uncomfortable in asking questions.
Recipe for Success (Responsibilities):
Identifying, researching, and troubleshooting IT issues Answering end users' questions about systems and applications Implementing new technologies and providing resources to complete IT projects as needed Producing and performing end user training on applications and services as required Documenting processes/procedures for IT staff Logging all associate contact activity in help desk ticketing system (ZenDesk) Maintaining and supporting laptops, desktops, and wireless devices Additional duties as assigned Ingredients Required (Qualifications):
Daily presence in our Bohemia office Excellent computer troubleshooting skills with the ability to effectively diagnose, research, and implement solutions to IT problems Extremely hands-on with extensive knowledge of Microsoft Windows 10 & 11 Exposure to and knowledge of Microsoft O365 and Exchange administration Experience in Active Directory administration (changing passwords, etc.
) Familiar with network troubleshooting including diagnosing end user connection issues, adding printers, etc.
Outstanding customer service skills Strong written and oral communication skills Proven ability to take responsibility, think analytically, and work in a team environment Bachelor's Degree in Information Technology or related field Travel to other Long Island locations may be required at times.
Role's Physical Requirements:
Must be able to lift 50lbs Must be able to work in a physically challenging environment We proudly offer:
Medical, Dental, Vision, 401K with Company Match, Pet insurance and more! We reward the hard work of our team members with fun and exciting company events, Picnic, BBQ Packages, Holiday Celebrations, and associate referral bonuses! Piping Rock Health Products, founded in 2011, winning Long Island's Top Workplaces Award four years in a row, is supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates.
Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products.
Being deemed an essential business from the start of the COVID-19 pandemic, Piping Rock has kept its doors open, production moving, and associates safe.
We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.
We are drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.
Piping Rock Health Products, LLC is an Equal Opportunity Employer.
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Estimated Salary: $20 to $28 per hour based on qualifications.
1 Bohemia, NY Bohemia, NY Full-time Full-time $24 - $27 an hour $24 - $27 an hour 13 days ago 13 days ago 13 days ago Essence of the role (Role's Purpose):
The candidate should be a self-starter who possesses strong attention to detail, enjoys multi-tasking, and can meet deadlines while working under pressure.
The ideal candidate can work independently and as part of a team and not be uncomfortable in asking questions.
Recipe for Success (Responsibilities):
Identifying, researching, and troubleshooting IT issues Answering end users' questions about systems and applications Implementing new technologies and providing resources to complete IT projects as needed Producing and performing end user training on applications and services as required Documenting processes/procedures for IT staff Logging all associate contact activity in help desk ticketing system (ZenDesk) Maintaining and supporting laptops, desktops, and wireless devices Additional duties as assigned Ingredients Required (Qualifications):
Daily presence in our Bohemia office Excellent computer troubleshooting skills with the ability to effectively diagnose, research, and implement solutions to IT problems Extremely hands-on with extensive knowledge of Microsoft Windows 10 & 11 Exposure to and knowledge of Microsoft O365 and Exchange administration Experience in Active Directory administration (changing passwords, etc.
) Familiar with network troubleshooting including diagnosing end user connection issues, adding printers, etc.
Outstanding customer service skills Strong written and oral communication skills Proven ability to take responsibility, think analytically, and work in a team environment Bachelor's Degree in Information Technology or related field Travel to other Long Island locations may be required at times.
Role's Physical Requirements:
Must be able to lift 50lbs Must be able to work in a physically challenging environment We proudly offer:
Medical, Dental, Vision, 401K with Company Match, Pet insurance and more! We reward the hard work of our team members with fun and exciting company events, Picnic, BBQ Packages, Holiday Celebrations, and associate referral bonuses! Piping Rock Health Products, founded in 2011, winning Long Island's Top Workplaces Award four years in a row, is supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates.
Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products.
Being deemed an essential business from the start of the COVID-19 pandemic, Piping Rock has kept its doors open, production moving, and associates safe.
We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.
We are drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.
Piping Rock Health Products, LLC is an Equal Opportunity Employer.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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