Field Service Scheduler
3.
5 Bohemia, NY Bohemia, NY Full-time Full-time $31.
25 - $48.
07 an hour $31.
25 - $48.
07 an hour 2 days ago 2 days ago 2 days ago As the Field Service Scheduler, you will be responsible for assigning, dispatching, and scheduling onsite services at customer sites for the Field Service Engineers.
They will be a key driver in the success of Service by contributing directly to a positive customer experience and creating efficiency for the field staff by providing accurate and timely information for onsite services to all parties involved.
This is an on-site position in Bohemia, LI or Newark, DE.
What you will accomplish together with us:
You assign Field Service Engineers to Service Requests via Service Management System (SMS) in advance with tentative dates Scheduling onsite field services with end user customers via phone and email Confirming all onsite dates with customers and field engineers in advance of services You are able to make adjustments to engineer schedules or customer visits as needed Ensure all onsite requirements are met prior to services taking place Ensure that all equipment is delivered and available at the customer site Ensure any technical equipment required for services are available, scheduled, and shipped and/or transported to the customer site Create and update service orders and SMS and/or ERP with all relevant information including model & serial numbers and customer location & contact information, etc.
Create and update customer master and contact information within SMS and/or ERP Review and monitor all open service orders in need of scheduling Prepare quotations for onsite repairs of systems, with assistance from Technical Support Coordinate with Service Support, Field Service Engineers, and Management on all open service order and onsite activities Other duties as assigned What will convince us:
You possess High School Diploma/GED You have 2
years in customer service, dispatching, or scheduling experience with field service or field service technician You have 2
years' experience with Microsoft Office (Word, Excel, Outlook) You posses the ability to take ownership of processes You are independent, professional, and self-driven You are effective & efficient written & oral communication skills We Value:
College Degree SAP/ERP experience Service Management System experience Identification with our core values:
Sustainability, Openness, Enjoyment Compensation for this position will be an hourly rate between $31.
25 and $48.
07 depending on experience.
What we offer Sartorius' ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently.
Nearly 10,000 employees at more than 60 sites are working together on achieving our goal:
Better health for more people.
And together, we have grown strongly over the past years.
Enjoy the advantages of working with a global player:
Opportunity for international career development:
a global network offering seminars and training sessions, expert and manager career paths Open and highly collaborative culture:
mutual support within teams and working as equals, team spirit and international collaboration Work-life balance:
Working from home at many sites Intelligent working environment:
working in smart buildings with the latest technology and equipment Ambitious goals:
Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025 We offer a comprehensive array of benefits which include:
Paid Vacation (3 weeks), 7 sick days (eligible to carry over up to 30 days), 11 Corporate Holidays, 2 Floating Holidays, Community Service Day, Medical, Dental, Vision, Company Paid and Supplemental Life Insurance, STD & LTD, 401k (with generous company match), Tuition Assistance, Flexible Spending Accounts, Employee Assistance Program, Health and Wellness Program (in addition to other benefits) All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin.
We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view equal employment opportunity posters provided by OFCCP here.
E-Verify Participation Info E-Verify Workers Rights Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases.
Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution.
We are looking forward to receiving your application.
We look forward to receiving your application.
www.
sartorius.
com/career Ready to join Sartorius? About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases.
Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution.
We are looking forward to receiving your application.
Careers Website Sartorius Blog Candidate Brochure FAQ & Contact Top Careers Stories Equal Opportunity Employer At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.
We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.
More about diversity at Sartorius.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Bohemia, NY Bohemia, NY Full-time Full-time $31.
25 - $48.
07 an hour $31.
25 - $48.
07 an hour 2 days ago 2 days ago 2 days ago As the Field Service Scheduler, you will be responsible for assigning, dispatching, and scheduling onsite services at customer sites for the Field Service Engineers.
They will be a key driver in the success of Service by contributing directly to a positive customer experience and creating efficiency for the field staff by providing accurate and timely information for onsite services to all parties involved.
This is an on-site position in Bohemia, LI or Newark, DE.
What you will accomplish together with us:
You assign Field Service Engineers to Service Requests via Service Management System (SMS) in advance with tentative dates Scheduling onsite field services with end user customers via phone and email Confirming all onsite dates with customers and field engineers in advance of services You are able to make adjustments to engineer schedules or customer visits as needed Ensure all onsite requirements are met prior to services taking place Ensure that all equipment is delivered and available at the customer site Ensure any technical equipment required for services are available, scheduled, and shipped and/or transported to the customer site Create and update service orders and SMS and/or ERP with all relevant information including model & serial numbers and customer location & contact information, etc.
Create and update customer master and contact information within SMS and/or ERP Review and monitor all open service orders in need of scheduling Prepare quotations for onsite repairs of systems, with assistance from Technical Support Coordinate with Service Support, Field Service Engineers, and Management on all open service order and onsite activities Other duties as assigned What will convince us:
You possess High School Diploma/GED You have 2
years in customer service, dispatching, or scheduling experience with field service or field service technician You have 2
years' experience with Microsoft Office (Word, Excel, Outlook) You posses the ability to take ownership of processes You are independent, professional, and self-driven You are effective & efficient written & oral communication skills We Value:
College Degree SAP/ERP experience Service Management System experience Identification with our core values:
Sustainability, Openness, Enjoyment Compensation for this position will be an hourly rate between $31.
25 and $48.
07 depending on experience.
What we offer Sartorius' ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently.
Nearly 10,000 employees at more than 60 sites are working together on achieving our goal:
Better health for more people.
And together, we have grown strongly over the past years.
Enjoy the advantages of working with a global player:
Opportunity for international career development:
a global network offering seminars and training sessions, expert and manager career paths Open and highly collaborative culture:
mutual support within teams and working as equals, team spirit and international collaboration Work-life balance:
Working from home at many sites Intelligent working environment:
working in smart buildings with the latest technology and equipment Ambitious goals:
Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025 We offer a comprehensive array of benefits which include:
Paid Vacation (3 weeks), 7 sick days (eligible to carry over up to 30 days), 11 Corporate Holidays, 2 Floating Holidays, Community Service Day, Medical, Dental, Vision, Company Paid and Supplemental Life Insurance, STD & LTD, 401k (with generous company match), Tuition Assistance, Flexible Spending Accounts, Employee Assistance Program, Health and Wellness Program (in addition to other benefits) All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin.
We are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view equal employment opportunity posters provided by OFCCP here.
E-Verify Participation Info E-Verify Workers Rights Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases.
Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution.
We are looking forward to receiving your application.
We look forward to receiving your application.
www.
sartorius.
com/career Ready to join Sartorius? About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases.
Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution.
We are looking forward to receiving your application.
Careers Website Sartorius Blog Candidate Brochure FAQ & Contact Top Careers Stories Equal Opportunity Employer At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.
We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.
More about diversity at Sartorius.
Estimated Salary: $20 to $28 per hour based on qualifications.
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